GENERAL QUESTIONS
Can I request a sample of the vanity units and wash basins?
To experience the impressive appearance of our products we recommend that you visit one of the showrooms stocking our showrooms nearby you. Most showrooms which stock our products have a number of designer wash basins and vanity units on display and swatches in store to create your unique designer furniture. We have a limited stock of samples for our matt white designer wash basin series and finishes of the XP and CL series. Samples for the LU series can be presented by one of our representatives and are available to our stockists and selected trade professionals.
Can we change the dimensions of the designer bathroom furniture?
We offer a great variety of fixed size products in various lengths and widths. In order to keep our prices low we have created great choice of different types of units which are all coordinated with the fixed size designer wash basins. If you are a trade professional we offer bespoke product services to serve your high design aspirations or creating your exclusive products for your showroom.
Do you carry stock?
Yes, we aim to stock almost all our designer wash basin range for delivery within our current delivery times. Whether an item is in stock can be found by going to the ‘Prices and Sizes’ page which displays technical details and a reference to stock availability. For higher order volumes and out of stock items please contact us. Please also always check stock available with showrooms near you project location. The details of showrooms can be found under ‘store’ section.
Do you have a showroom?
We work with a network of bathroom showrooms, which sell our exquisite designer bathroom products and display some of our unique designer bathroom furniture. For showroom representatives, trade professionals, developers and architects we offer access to our factory showroom.
How can I ensure that I ordered correct items when ordering wash basins with vanity units?
Please check our ‘Create’ page which you find on the final product page. It explains in detail who to combine basins and vanity units. Generally you can identify the matching designer wash basins and vanity units by the first double digit number of the article number. If you basin shows a ‘60’ you will require a vanity unit from XP, CL or LU series featuring a ‘60’ in their article names. If you are in doubt please contact our sales team atsales@finessedesigns.co.uk and we will help you with your choice.
How do I care for and clean my wash basins?
Normal stains and spots can be removed by using a moist cloth and mild household cleaner. Should your regular detergent not remove the stain, it is recommended to use an abrasive cleaner such as CIF instead. Apply the cleaner on a soft cloth and wipe the entire surface of your basin in a circular motion to maintain the smooth matt surface.
Never us aggressive cleaning detergents like chloride solvents, strong acids and products used in the paint industry. Remove spilled nail polish with a non-acetone based nail polish remover and rinse with water.
Each designer wash basin product is supplied with an abrasive paper. If hairline cracks and minor damages are caused, please use this smooth tool and rub over the damaged spot or crack in circular movement to maintain the smooth and matt surface. For repairs of larger damages please contact our sales team at sales@finessedesigns.co.uk .
What is the cost of delivery?
Delivery stated here only applies on direct purchase from our website. Deliveries from order made through our stockist may vary.
We offer free delivery for orders over £500 within the M25.
Delivery is capped at £75 for the following counties: Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hampshire, Hertfordshire, Kent, Middlesex, Oxfordshire, Surrey and Sussex.
For delivery costs to all other counties, please contact our sales team on sales@finessedesigns.co.uk
Worldwide delivery quotes on request.
There is a £50 surcharge for Saturday deliveries.
There is a £50 surcharge for guaranteed delivery before 8am
Where are the product made?
Our superior materials and workmanship are sourced from the best the world has to offer.
All our products are designed and coordinated by our dedicated design team in the UK.
The exclusive products of the LU furniture series are manufactured by our experienced and innovative cooperation partner in Italy. All of our designer wash basin and bath tub products are manufactured in China by our reliable partners exploring the latest designs with us. The products of the XP and CL series are manufactured in the UK, using unique components supplied to by some of the leading European suppliers to the furniture industry. All of our production facilities are operated at high international industry standards.
Where can I get a Finesse Designs brochure?
All our brochures are available for download from our website. Please go to Brochures and follow download instructions. If you wish to order a hardcopy of our brochures please contact our sales team at sales@finessedesigns.co.uk .
Who do I contact if I have any queries about technical matters or any issues about my ordered goods?
Please contact our dedicated sales team by email and we aim to respond within 48h hours to any queries you may have.
ASK A QUESTION
Do you have a question about Finesse Designs or any of the Finesse Designs Furniture? Here you can ask a question or if you prefer call Finesse Designs now on 02033970839